Preprocessing script for Email Communication layout. This script checks incoming emails from the incident type. If those emails contain an Incident ID in the email subject, then the preprocessing will not open a new incident for this email. Instead, it will add the email response to the existing incident war room with the "email-thread" tag.

The script is a part of the Email Communication pack.

For more information about the preprocessing rules, please refer to

Script Data

Script Typepython3
TagspreProcessing, email
Demisto Version0.0.0


Argument NameDescription
attachmentsThe context path for attachments
filesThe context path for files


There are no outputs for this script.